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Based on 3351 Reviews

Our hotel

Tripadvisor logo
Based on 3351 reviews
179 Bedrooms
ELEMIS Spa
Health Club
18 Meeting Spaces
2 Dining Venues
EV Charging
Free Parking
Free WIFI
Explore the area
Ashford International, Simone Weil Avenue, Ashford, TN24 8UX
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  • Ashford Town Centre (2 miles)
  • Ashford International Train Station (2 miles)
  • Eurostar (3 miles)
  • Eurotunnel Le Shuttle (16 miles)
  • DISCOVER THE LOCAL AREA

Ashford International Hotel & Spa, Kent

A comfy bed, a soothing spa and a tasty menu - it’s all waiting for you at the Ashford International Hotel in Kent. Our four-star hotel in Ashford, which is close to London, the Kent coast and the Channel Tunnel, offers 179 spacious rooms, two stylish restaurants and some of the best leisure facilities in the area. Whether you want to host a special occasion or just unwind by yourself or with loved ones, we’ll make all your wishes come true.    

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Relaxing experience
Great spa break, evening meal was amazing. Our server Kaitlyn was very attentive and gave a great service.
Great stay
I had a great stay at the hotel. I found the staff to be really hospitable and friendly. Jack G in particular went above and beyond. Everyone was very hospitable with our dog as well.
Exceptional service
Had an enjoyable stay at the Ashford International hotel and Spa. The hotel is very clean and to a modern finish. We had dinner in the restaurant and would recommend the lamb rump and the Biscoff cheesecake. We was well looked after by Evangeline and Sophia who went above and beyond to look after our table. I would recommend visiting and look forward to visiting again.
Outstanding service
Had a lovely stay at the Ashford International and spa hotel. Our room was very clean, modern, and comfortable. We thoroughly enjoyed dinner, and the service was excellent. The servers Sophia and Evangeline went above and beyond to accommodate us at a table of our choice and regularly checked in to make sure everything was okay. A big shout-out to them both for their amazing service. Would definitely recommend visiting and look forward to returning.
Lovely meal.
Lovely meal. The food arrived really promptly. Fantastic service provided by our servers Evangeline and Sophia. Thank you so much.
Enjoyable 2 night stay
Enjoyed our stay here. Got upgraded King room on ground floor which I would recommend. Room large and clean. Bed comfy. Bath/shower. Quiet. No road noise. Free parking. Only few minutes walk down steps from car park to Sainsburys which is very handy. Staff were friendly and helpful with our very late check in. Not over expensive. We were busy with family visits locally, so didn't use the restaurant or bar at all on our stay, hence can't comment on those facilities. Recommend No61 cafe near by for great food. Would I stay here again test? Yes definitely.
Fabulous!
Dinner was fantastic- fabulous food and exceptional service by Evangeline - give that girl a raise! She’s a star ⭐️
Wonderful overnight stay
From the minute we arrived everything for our stay was perfect Lovely spacious room, evening meal & breakfast was excellent Waiting staff.. especially Evangeline, could not do enough for us We really enjoyed the spa facilities & outdoor terrace to relax Wonderful overnight stay 🤗
Great business trip
Great hotel. We had a wonderful waitress called Breeze and food runner called Ewan who served us in the restaurant. The food and service were brilliant.
Great place to relax and unwind
Turned up 30 minutes early and was ok to check in. Charger for EV was easy to use also Room was spacious and a few nice things we were unaware of like complimentary drinks in the mini bar. The treatments were very good we had two 50 minute treatments. Massage and facial which was brilliant. The pool area was nice and we made usage of the sauna and steam room as well as jacuzzi. This evening we went for dinner in the horizon restaurant. We were served by a young lady named Breeze who was very attentive and bubbly. Only downside is we wanted to tip her but the systems wouldn’t let her add it on Overall a great day and visit.
Evangeline
Had a fabulous stay, very clean room, very easy parking. Oh my goodness the service in the restaurant was outstanding. Evangeline was incredible, I can be quite fussy and she was so accommodating and went above and beyond to please me. Will definitely be returning.
Welcoming
Great table service quick and polite
Dinner.
We had a beautiful meal in the restaurant and we were served by Evangeline, who went above and beyond for us, i have crohns which means i’m limited to what i can eat and she was so accommodating and helpful. This made the whole experience so welcoming. The meal was lovely. Would return again.
great service
served by Evangeline. brilliant service. attentive, friendly and professional
Amazing friendly staff.
Had a great 2 night stay at the Ashford International, reception and bar staff were amazing. Shout out to Evangeline who was our waitress at dinner, very friendly and always had a smile on her face. We will definitely be back!
Overnight Spa break
We had a great spa experience with an overnight stay. Our evening meal was served to us by Evangeline who was very helpful and friendly. We both enjoyed all of the hotel facilities and will return.
Will stay here again when in the area. So handy for the tunnel too.
We eat in the restaurant and our server Evangeline was a lovely friendly and professional young lady, she knew her job very well and was very good at it, it’s so lovely to be served by such professional polite and happy staff. Good luck in the future Evangeline.
Excellent experience
We had a very comfortable stay. All the staff were professional and welcoming. Loved the evening meal. Thanks to Breeze and Alos who served us and also to Chris. Exceptional menu and quality of food. Spa was excellent. Room was clean and comfortable.
Spa Break
We booked another spa break and stayed in a Deluxe King Room. The room was lovely, although unfortunately the air conditioning wasn’t working. We contacted reception, who promptly sent the deputy manager to investigate. When he was unable to resolve the issue, he arranged for us to move to another room, which was much appreciated. Our spa treatments were carried out by Freya and Shannon, who were both fabulous and made us feel completely looked after throughout our visit. In the evening, we dined in the restaurant, where Evangeline was our server. She provided excellent service, and the food was great, as always. Breakfast the following morning was also very good and rounded off another enjoyable stay. Overall, despite the initial issue with the air conditioning, the staff’s excellent customer service ensured we had a wonderful and relaxing break. We look forward to returning.
Restaurant
Food was tasty. Evangeline gave great service.
Rated by 3351 people

Hotel information

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Checking In & Out

Check in: 3pm

Check out: 11am 

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Payment

Payment methods accepted: all major credit cards and cash. 

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Cancellation Policy

Flexible Rate: cancel for free anytime up until 4pm the day before your arrival. If you cancel after this time, you’ll be charged for your first nights stays. Other rates have different cancellation terms. 

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Gym Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 8pm  

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Pool Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 8pm  

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Children Swim Times

Monday - Sunday: 9am - 12pm & 4pm - 7pm 

Children must be accompanied by an adult in the pool. 

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Restaurant Opening Hours

Breakfast: Weekday 6.30am - 9.30am & Weekends 7.30am - 10.30am  

Dinner: 6.30pm - 9.30pm 

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Family Friendly

Children under 16 stay free when sharing a room with a paying adult and children aged 4 & under eat for free.

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Dog Friendly

We accept dogs for a charge of £25 per dog, per stay up to a maximum of two dogs. Dog friendly stays must be booked through our Contact Centre on 0330 107 1599. 

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