Deluxe Family

Thank you very much to the staff at the Ashford International Hotel for a wonderful stay. When we arrived, my Dad was having problems with his mobility. We were booked to stay on the 3rd Floor, (a member of the Team had taken our cases up to the room); Anyway, this was immediately changed to the 1st floor (our luggage was brought back down to us). Many thanks to Kayleigh and Team for sorting this, and then Kayleigh came back with a wheelchair to use (which we used for the first couple of days). The customer service from Kayleigh was excellent, and all the staff were very helpful. Thank you for helping to make our stay at the Ashford International very enjoyable. Louise Thompson and David Thompson, Lincoln.

Hotel stopover onwards to Channel Tunnel. Food was good and waitress Evangeline was friendly and attentive. Overall a good experience

Lovely meal, food was delicious. Great service from both Imogen and Evangeline, very friendly and efficient.

We had a nice stay! The hotel is nice, clean, quiet and rooms were very comfortable - good value for money Coffee in the cafe was good, food was average in both the restaurant and cafe All the staff were lovely especially Evangeline & Dan in the restaurant (and the two rays of sunshine on reception who’s names im not sure of - both ladies, one blonde and one brunette) Only downside is the pool isnt very nice - its more community centre than hotel spa honestly

Lovely hotel food was lovely.Our waitress was Evangeline who was very helpful and friendly ☺️

We have had a lovely experience here. We started the day by having fit for business massages which were so relaxing. After that, we were greeted by the lovely receptionist Natasha who gave us all the room information we needed. Then we relaxed in the pool area. In the evening, we went to the restaurant and were served by Evangeline who was really friendly and accommodating. The food was amazing. Overall, we’d recommend this for anyone who wants a relaxing get away.

We stay every year and wouldn't stay anywhere else in the area. Our room rate included breakfast and an allowance for dinner which was more than enough. The menus had plenty of choice (although there could be more vegan choices). We had 2 rooms and asked for interconnecting which was perfect for us. The rooms are immaculate, have everything you need, really comfy beds and pillows. 10/10 as always. Thank you for a lovely stay

I had the sirloin steak and it was perfect. Lovely setting and the staff were great. I was served by Evangeline and she was very professional

Original room didn’t have a fridge, asked to move room. Staff moved my room without hesitation. Meals were great at both bar and restaurant. Service was good by Breeze & Euan. Use the hotel while in town for business. Would recommend.

Evening meal was delicious! Unfortunately breakfast was awful! Hash browns were dry and too crispy, mostly all the breakfast items were overcooked. Spa was amazing. Room was nice, but we didn’t sleep well. Doors slamming in corridor and people talking. Rooms aren’t soundproof at all unfortunately.

Location Great for family restaurant chains, supermarket, Cinema, M&S & B&M. the Atmosphere in the hotel was relaxed not overcrowded in the lounge areas, Rooms were of a good quality with Air-Con which was perfect for this heatwave. Value was very good given high season, Cleanliness was good to high in most areas including pool side and spa. Hotel noise level was low, we had guests with various diet requirements and these were always catered for. As we were a large party all the hotel staff made us feel welcomed and comfortable from hotel reception, bar, restaurant, house keeping and spa. We had a great extended family, birthday celebrations weekend. Thankyou to everyone.

Nice clean room. Good breakfast buffet. Easy access from highway. Lots of parking. EV-Charging available (slow and fast chargers)

Great service in the restaurant by Breeze and James S.

Amazing hotel beautiful spa and the steak i ate was devine . Fantastic exsperiance the girl server in the restaurant Evangeline was absolute outstanding service looked after uz amazingly .

Great stay extremely well looked after. A huge and special thank you to Tasha and Craig who went above and beyond to find and return my lost earring. They couldn’t have done enough and they made my day to be able to reunite me with it. Thanks again !

Good and comfy stay for 1 night before getting the eurotunnel. Large comfy room. Good service at dinner in the restaurant. our waitress Evangeline was lovely and very friendly. Breakfast was average.

Lovely meal and drinks, served by Evangeline, in the Horizon Restaurant during our one night spa stay.

The meal in the restaurant was excellent. Starters were scallops and pate' We had Hake and Guinea fowl for our mains. Evangeline was our waitress and she made it a lovely evening for us. Nothing was rushed and she was very pleasant and worked hard.

A nice, clean and modern hotel. Room and bathroom were good. An excellent gym and a decent sized pool. We had food and drinks in the hotel bar which could do with some music. Drinks were expensive and perhaps some deals would make the bar busier. We used the hotel for an overnight stop on the way to Folkestone and was happy with our choice.

Beautiful location, expensive atmosphere, the beds are sooo comfy nice rooms For the money we spent it’s good value for money. Clean and tidy and gorgeous bathroom, quiet at night time and not loud in the day. We went to the restaurant on the first night, our server Evangeline was lovely and made sure we were completely taken care of, lovely food. The pool and hot tub are very nice, didn’t get a chance to use the spa treatments but would Totally recommend, if we didn’t live 5 hours away we would definitely come again.