Classic Family

We arrived as a group of us celebrating a birthday, our twin bed rooms very comfortable, clean and on the ground floor, with good views, we had dinner in the restaurant, food was excellent and would like to say thank you to Heidi our waitress and the chef James, as a member of the break away club also had welcome drinks and money off our spa, the only problem was the Jacuzzi and sauna was being refurbished. Jack good customer service.

We came as a family of 5. The family room was fantastic. We often struggle to find one room that accommodates us all. As we have very young children. The staff couldn't do enough for us all. From check in to breakfast, the staff went put of their way for us and to make our children feel special. Breakfast was fantastic lots of choice. The kids loved it. The gentleman running breakfast was extremely proffessional. It was all very reasonable in price. Even had EV chargers so we could charge the car. Swimming also included. All in all I would not hesitate to boom this hotel again. My only small gripe would be that the pool was a little cold as was our bedroom. But there was extra heaters in the room which helped a little. Aside from that the stay was perfect and we will definitely return when we are in the area again.

We celebrated my sister Birthday and had wonderful service at the restaurant from Heidi, the chef James the food was brilliant every dish we had tasted great, he had a great time, and Jack good customer service.

We stayed for 1 night and the staff were excellent. At reception and in the restaurant (Anna and Heidi). Room was generally good but a lack of plug points was an issue. Had an issue with people taking under 10s in the sauna but parents know best! Breakfast "hot selection" was only lukewarm. It was "probed" and i was told it was correct. Great value for the cost. We will go again - soon!

I stayed at the Ashford international hotel and SPA with some friends. Hotel facilities are really good. I would recommend a dinner at the restaurant and drinks at the bar! Elena was outstanding! Thanks Elena

I’d like to recognise Elena, one of the waitresses at the Ashford International Hotel for the excellent service she provided during my stay. During one particularly busy period a large tour group arrived at the bar all at once which could easily have become stressful or chaotic. Despite this Elena remained calm organised and highly professional throughout. She handled the sudden rush with composure ensuring guests were served efficiently while still maintaining a friendly attitude. Her ability to stay positive and focused under pressure really stood out and contributed to a welcoming atmosphere. It’s clear she takes pride in her work and genuinely cares about the guest experience. Thank you Elena for your professionalism for making the stay that much more enjoyable. Ewald Smit

A very peaceful break set in a quiet location. The room standard was excellent, clean and spacious. It looked like the advertised photograph. Polite staff who cared about your time spent with them. Brilliant for a getaway and recharge weekend with full English, sauna and spa as described. Ashford Designer shopping village is very close by.

Thank you Breeze for an amazing service at our dinner time. We had a lovely time.

It was my partner’s birthday so we upgraded for a lost cost. The staff treated us so well and made an effort with free drinks and happy birthday dessert which was lovely

Great leisure facilities and a lovely relaxed seating area for food and drinks, tried the soup and sandwich combo which was delicious, but the best bit was the most awesome hot chocolate, lovely food, superb drinks and amazing service, thank you Courtney.

I often work from the Ashford International Hotel and meet with businesses associates here. It is a great space to work but also to relax. Courtney, Angelika, Akram and the team are fantastic... always friendly, polite and professional, ensuring I have everything I need .. and serving great coffee! Highly recommended.

Very friendly hotel stuff. Comfortable bed and very dog friendly. We enjoyed our dinner. Thank to our waiter Kaitlyn.

We had dinner here at it was excellent plus the waiting staff Kaitlyn and Euan were faultless, attentive and friendly. They made the whole experience a real pleasure

Lovely staff, efficient. Courtney was very helpful and polite.

The room was very spacious and comfortable, all the staff was extremely friendly - from front desk, cleaning team and bar/breakfast - specially because we were staying with our medical assistance dog. The breakfast had a lot of options.

Booked a spa break with my mum, the room was lovely and I really appreciated the upgrade and ground floor location. Bed was comfortable, shower / bath good. Our sleep was only spoilt by the lack of consideration by other guests late at night on night 2. We enjoyed our spa treatments, the relaxation room, sauna and steam room, sadly the jacuzzi was still closed. Pool looked good only downside was not enough seating. Had a lovely tasty dinner & wine on night 1 and afternoon tea on day 2. We found all the staff were friendly and attentive, even when stressed (this comment is aimed at some of the bar staff only). We would stay again.